beautypg.com
Manuals
Brands
Cisco Manuals
IP Phone
CP-7911G
Cisco CP-7911G Manuals
Manuals and User Guides for Cisco CP-7911G. We have
1
Cisco CP-7911G manual available for free PDF download: Administration Manual
Cisco CP-7911G Administration Manual (284 pages)
Unified IP Phone Cisco Unified Communications Manager 6.0
Brand:
Cisco
| Category:
IP Phone
| Size: 2.24 MB
Table of Contents
Cisco Unified Communications Manager
1
Table of Contents
5
Troubleshooting and Maintenance
10
General Troubleshooting Tips
11
Cisco Unified IP Phone Troubleshooting (Continued)
14
Related Documentation
15
Cisco Product Security Overview
16
Document Conventions
17
An Overview of the Cisco Unified Ip Phone
19
Chapter 1 an Overview of the Cisco Unified IP Phone
20
Understanding the Cisco Unified IP Phones 7906G and 7911G
20
What Networking Protocols Are Used?
23
What Features Are Supported?
27
Feature Overview
28
Configuring Telephony Features
29
Configuring Network Parameters Using the Cisco Unified IP Phone
29
Providing Users with Feature Information
30
Understanding Security Features for Cisco Unified IP Phones
30
Overview of Supported Security Features
33
Understanding Security Profiles
37
Identifying Encrypted and Authenticated Phone Calls
37
Establishing and Identifying Secure Conference Calls
38
Call Security Interactions and Restrictions
39
Supporting 802.1X Authentication on Cisco Unified IP Phones
41
Overview
41
Required Network Components
42
Best Practices—Requirements and Recommendations
42
Security Restrictions
43
Overview of Configuring and Installing Cisco Unified IP Phones
44
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
44
In Cisco Unified Communications Manager
45
Cisco Unified Communications
46
Installing Cisco Unified IP Phones
50
CHAPTER 2 Preparing to Install the Cisco Unified IP Phone on Your Network
56
Products
56
Cisco Unified Communications Manager
56
C H a P T E R 2 Preparing to Install the Cisco Unified IP Phone on Your Network
57
Understanding How the Cisco Unified IP Phone Interacts with the VLAN
57
Providing Power to the Cisco Unified IP Phones 7906G and 7911G
58
Power Guidelines
59
Power Outage
59
Obtaining Additional Information about Power
60
Understanding Phone Configuration Files
61
SIP Dial Rules
62
Understanding the Phone Startup Process
62
Adding Phones to the Cisco Unified Communications Manager Database
66
Adding Phones with Auto-Registration
67
Adding Phones with Auto-Registration and TAPS
68
Administration
70
Adding Phones with BAT
70
Using Cisco Unified IP Phones with Different Protocols
71
Converting a New Phone from SCCP to SIP
71
Converting an In-Use Phone from SCCP to SIP
72
Converting an In-Use Phone from SIP to SCCP
72
Deploying a Phone in an SCCP and SIP Environment
73
Determining MAC Address of IP Phone
73
Chapter 3 Setting up the Cisco Unified IP Phone
76
Before You Begin
76
Network Requirements
76
Cisco Unified Communications Manager Configuration
77
Understanding the Cisco Unified IP Phones 7906G and 7911G Components
77
Network and Access Ports
78
Handset
78
Speaker
78
Monitor Mode
79
Group Listen Mode
79
Headset
80
Audio Quality Subjective to User
81
Connecting a Headset
81
Using External Devices with Your Cisco Unified IP Phone
82
Installing the Cisco Unified IP Phone
83
Mounting the Phone to a Wall
89
Verifying the Phone Startup Process
90
Configuring Startup Network Settings
91
Configuring Security on the Cisco Unified IP Phone
91
Configuring Settings on the Cisco Unified Ip Phone
95
C H a P T E R 4 Configuring Settings on the Cisco Unified IP Phone
96
Configuration Menus on the Cisco Unified IP Phones 7906G and 7911G
96
Displaying a Configuration Menu
96
Unlocking and Locking Options
98
Unlocking and Locking Options
99
Editing the Values of an Option Setting
99
Overview of Options Configurable from a Phone
99
Overview of Options Configurable from a Phone
100
Network Configuration Menu
101
Network Configuration Menu
102
Device Configuration Menu
109
Callmanager Configuration Menu
109
Callmanager Configuration Menu
110
Device Configuration Menu
110
SIP Configuration Menu (SIP Phones Only)
112
SIP General Configuration Menu
113
Line Settings Menu
114
Line Settings Menu
115
Call Preferences Menu (SIP Phones Only)
115
Http Configuration Menu
116
HTTP Configuration Menu
117
Locale Configuration Menu
118
Locale Configuration Menu
119
UI Configuration Menu
120
Media Configuration Menu
122
Media Configuration Menu
123
NTP Configuration Menu (SIP Phones Only)
123
Ethernet Configuration Menu
125
Security Configuration Menu
126
Security Configuration Menu
127
Qos Configuration Menu
128
Network Configuration
129
CTL File Screen
133
Security Configuration Menu
133
Trust List Menu
134
Trust List Menu
136
X Authentication and Status
137
C H a P T E R 5 Configuring Features, Templates, Services, and Users
142
CHAPTER 5 Configuring Features, Templates, Services, and Users
142
Telephony Features Available for the Cisco Unified IP Phone
142
Configuring Corporate and Personal Directories
163
Configuring Corporate Directories
163
Configuring Personal Directory
164
Modifying Phone Button Templates
164
Configuring Softkey Templates
165
Setting up Services
165
Adding Users to Cisco Unified Communications Manager
166
Managing the User Options Web Pages
167
Giving Users Access to the User Options Web Pages
167
Specifying Options that Appear on the User Options Web Pages
168
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager
168
Specifying Options that Appear on the User Options Web Pages
169
Cisco Unified Ip Phone
171
Customizing and Modifying Configuration Files
171
Chapter 6 Customizing the Cisco Unified IP Phone
172
Creating Custom Phone Rings
172
Ringlist.xml File Format Requirements
172
PCM File Requirements for Custom Ring Types
172
Configuring a Custom Phone Ring
172
Pcm File Requirements for Custom Ring Types
173
Configuring a Custom Phone Ring
174
Creating Custom Background Images
175
List.xml File Format Requirements
175
PNG File Requirements for Custom Background Images
175
Configuring a Custom Background Image
175
Png File Requirements for Custom Background Images
176
Configuring a Custom Background Image
177
Configuring Wideband Codec
178
CHAPTER 7 Viewing Model Information, Status, and Statistics on the
181
Cisco Unified IP Phone
181
Model Information Screen
182
Status Menu
183
Status Messages Screen
184
Network Statistics Screen
193
Firmware Versions Screen
195
Call Statistics Screen
196
C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely
202
CHAPTER 8 Monitoring the Cisco Unified IP Phone Remotely
203
Accessing the Web Page for a Phone
203
Disabling and Enabling Web Page Access
204
Device Information
205
Network Configuration
207
Network Statistics
211
Network Statistics
212
Device Logs
214
Streaming Statistics
215
Streaming Statistics
216
Troubleshooting and Maintenance
221
CHAPTER 9 Troubleshooting and Maintenance
222
Resolving Startup Problems
222
C H a P T E R 9 Troubleshooting and Maintenance
222
Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process
222
Symptom: the Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
223
Checking Network Connectivity
224
Identifying Error Messages
224
Registering the Phone with Cisco Unified Communications Manager
224
Verifying IP Addressing and Routing
225
Verifying TFTP Server Settings
225
Cisco Unified Communications Manager and TFTP Services Are Not Running
226
Verifying Cisco Unified Communications Manager Settings
226
Verifying DNS Settings
226
Creating a New Configuration File
227
Manager Server
227
Manager
228
Cisco Unified IP Phone Resets Unexpectedly
229
Verifying Physical Connection
229
Identifying Intermittent Network Outages
229
Verifying DHCP Settings
230
Checking Static IP Address Settings
230
Verifying Voice VLAN Configuration
230
Verifying that the Phones Have Not Been Intentionally Reset
231
Eliminating DNS or Other Connectivity Errors
231
Checking Power Connection (SIP Phones Only)
232
Troubleshooting Cisco Unified IP Phone Security
232
General Troubleshooting Tips
236
Needed, Enable Java Debug
241
Resetting or Restoring the Cisco Unified IP Phone
242
Performing a Basic Reset
242
Performing a Factory Reset
243
Using the Quality Report Tool
245
Monitoring the Voice Quality of Calls
245
Using Voice Quality Metrics
246
Troubleshooting Tips
247
Where to Go for more Troubleshooting Information
249
Cleaning the Cisco Unified IP Phone
249
How Users Obtain Support for the Cisco Unified IP Phone
251
Appendix A Providing Information to User
252
Giving Users Access to the User Options Web Pages
252
How Users Get Copies of Cisco Unified IP Phone Manuals
252
How Users Subscribe to Services and Configure Phone Features
253
How Users Access a Voice Messaging System
253
How Users Configure Personal Directory Entries
254
Applying the Cisco Unified IP Phone Address Book Synchronizer
254
A P P E N D I X B Feature Support by Protocol for Cisco Unified IP Phone 7906G and 7911G
258
APPENDIX B Feature Support by Protocol for Cisco Unified
265
Supporting International Users
265
A P P E N D I X C Supporting International Users
266
APPENDIX C Supporting International Users
267
Technical Specifications
267
Physical and Operating Environment Specifications
267
Appendix D Technical Specification
268
Cable Specifications
268
Network and Access Port Pinouts
269
Network and Access Port Pinouts
270
Related Products
Cisco CP-7912G-CH1
Cisco CP-7910GSW
Cisco CP-7916
Cisco CP-7912G
Cisco CP-7985-PAL
Cisco CP-7921G-A-K9
Cisco CP-7942G
Cisco CP-7940G-CH1
Cisco CP-7941G-GE
Cisco CP-7961G
Cisco Categories
Switch
IP Phone
Network Router
Wireless Access Point
Conference System
More Cisco Manuals