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Manuals and User Guides for Cisco CP-7965G. We have
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Cisco CP-7965G manual available for free PDF download: Administration Manual
Cisco CP-7965G Administration Manual (217 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 7.76 MB
Table of Contents
Table of Contents
5
Related Documentation
12
Cisco Product Security Overview
13
Document Conventions
13
An Overview of the Cisco Unified Ip Phone
15
Understanding the Cisco Unified IP Phone 7965G and 7945G
16
Chapter 1 an Overview of the Cisco Unified IP Phone
17
What Networking Protocols Are Used?
18
What Features Are Supported on the Cisco Unified IP Phone 7965G and 7945G?
21
Feature Overview
22
Configuring Telephony Features
22
Configuring Network Parameters Using the Cisco Unified IP Phone
23
Providing Users with Feature Information
23
Understanding Security Features for Cisco Unified IP Phones
23
Overview of Supported Security Features
25
Understanding Security Profiles
28
Identifying Encrypted and Authenticated Phone Calls
28
Establishing and Identifying Secure Conference Calls
29
Call Security Interactions and Restrictions
29
Supporting 802.1X Authentication on Cisco Unified IP Phones
30
Overview
31
Required Network Components
31
Best Practices—Requirements and Recommendations
31
Security Restrictions
32
Overview of Configuring and Installing Cisco Unified IP Phones
32
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
33
Checklist for Configuring the Cisco Unified IP Phone 7965G and 7945G in Cisco Unified Communications Manager
34
Installing Cisco Unified IP Phones
37
Checklist for Installing the Cisco Unified IP Phone 7965G and 7945G
37
C H a P T E R 2 Preparing to Install the Cisco Unified IP Phone on Your Network
40
CHAPTER 2 Preparing to Install the Cisco Unified IP Phone on Your Network
40
Understanding Interactions with Other Cisco Unified IP Communications Products
40
Manager
41
Phone Power Consumption and Display Brightness
42
Providing Power to the Phone
42
Power Outage
43
Obtaining Additional Information about Power
43
Understanding Phone Configuration Files
43
Understanding the Phone Startup Process
45
Understanding the Phone Startup Process
46
Adding Phones to the Cisco Unified Communications Manager Database
47
Adding Phones with Auto-Registration
47
Adding Phones with Auto-Registration and TAPS
48
Adding Phones with Cisco Unified Communications Manager Administration
49
Adding Phones with BAT
49
Adding Phones with Auto-Registration and TAPS
49
Using Cisco Unified IP Phones with Different Protocols
50
Converting a New Phone from SCCP to SIP
50
Converting an In-Use Phone from SCCP to SIP
51
Converting an In-Use Phone from SIP to SCCP
51
Deploying a Phone in an SCCP and SIP Environment
51
Determining the MAC Address of a Cisco Unified IP Phone
51
Determining the MAC Address of a Cisco Unified IP Phone
52
Before You Begin
53
Chapter 3 Setting up the Cisco Unified IP Phone
54
Network Requirements
54
Cisco Unified Communications Manager Configuration
54
Safety
54
Understanding the Cisco Unified IP Phone 7965G and 7945G Components
55
Network and Access Ports
56
Handset
56
Speakerphone
56
Headset
56
Audio Quality Subjective to the User
57
Connecting a Headset
57
Disabling a Headset
57
Using External Devices with Your Cisco Unified IP Phone
58
Installing the Cisco Unified IP Phone
58
Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only)
60
Adjusting the Placement of the Cisco Unified IP Phone
61
Adjusting Cisco Unified IP Phone Footstand and Phone Height
61
Securing the Phone with a Cable Lock
62
Mounting the Phone to the Wall
63
Verifying the Phone Startup Process
64
Configuring Startup Network Settings
65
Configuring Security on the Cisco Unified IP Phone
65
CHAPTER 4 Configuring Settings on the Cisco Unified IP Phone
69
Configuration Menus on the Cisco Unified IP Phone 7965G and 7945G
69
Displaying a Configuration Menu
70
C H a P T E R 4 Configuring Settings on the Cisco Unified IP Phone
71
Unlocking and Locking Options
71
Editing Values
71
Overview of Options Configurable from a Phone
72
Network Configuration Menu
73
Device Configuration Menu
80
Callmanager Configuration Menu
80
SIP Configuration Menu (SIP Phones Only)
82
SIP General Configuration Menu
82
Line Settings Menu
84
Call Preferences Menu
85
HTTP Configuration Menu
86
Locale Configuration Menu
87
NTP Configuration Menu (SIP Phones Only)
87
UI Configuration Menu
88
Media Configuration Menu
90
Power Save Configuration Menu
93
Ethernet Configuration Menu
94
Security Configuration Menu
95
Qos Configuration Menu
96
Network Configuration
97
Security Configuration Menu
100
CTL File Menu
101
Trust List Menu
103
802.1X Authentication and Status
104
CHAPTER 5 Configuring Features, Templates, Services, and Users
108
Telephony Features Available for the Phone
108
C H a P T E R 5 Configuring Features, Templates, Services, and Users
109
Configuring Corporate and Personal Directories
122
Configuring Corporate Directories
123
Configuring Personal Directory
123
Modifying Phone Button Templates
123
Configuring Softkey Templates
124
Setting up Services
124
Adding Users to Cisco Unified Communications Manager
125
Managing the User Options Web Pages
125
Giving Users Access to the User Options Web Pages
125
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager
125
Specifying Options that Appear on the User Options Web Pages
126
Customizing and Modifying Configuration Files
127
Creating Custom Phone Rings
128
Chapter 6 Customizing the Cisco Unified IP Phone
128
Ringlist.xml File Format Requirements
128
PCM File Requirements for Custom Ring Types
129
Configuring a Custom Phone Ring
129
Creating Custom Background Images
130
List.xml File Format Requirements
130
Configuring a Custom Background Image
130
PNG File Requirements for Custom Background Images
131
Configuring a Custom Background Image
131
Configuring Wideband Codec
132
Configuring the Idle Display
133
Automatically Disabling the Cisco Unified IP Phone Screen
133
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
137
Model Information Screen
138
Status Menu
139
Status Messages Screen
139
Network Statistics Screen
147
Firmware Versions Screen
148
Expansion Module(S) Screen (SCCP Phones Only)
149
Call Statistics Screen
149
Monitoring the Cisco Unified Ip Phone Remotely
153
Accessing the Web Page for a Phone
154
Disabling and Enabling Web Page Access
155
Device Information
155
C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely
156
Network Configuration
157
Network Statistics
160
Network Configuration
160
Device Logs
162
Streaming Statistics
163
Troubleshooting and Maintenance
169
Resolving Startup Problems
170
Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process
170
Manager
170
C H a P T E R 9 Troubleshooting and Maintenance
171
Manager
171
Identifying Error Messages
171
Checking Network Connectivity
171
Verifying TFTP Server Settings
171
Verifying IP Addressing and Routing
172
Verifying DNS Settings
172
Verifying Cisco Unified Communications Manager Settings
172
Cisco Unified Communications Manager and TFTP Services Are Not Running
172
Creating a New Configuration File
173
Registering the Phone with Cisco Unified Communications Manager
174
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
174
Cisco Unified IP Phone Resets Unexpectedly
174
Verifying Physical Connection
175
Identifying Intermittent Network Outages
175
Verifying DHCP Settings
175
Checking Static IP Address Settings
175
Verifying Voice VLAN Configuration
175
Verifying that the Phones Have Not Been Intentionally Reset
176
Eliminating DNS or Other Connectivity Errors
176
Checking Power Connection
176
Troubleshooting Cisco Unified IP Phone Security
177
General Troubleshooting Tips
179
Only)
183
Resetting or Restoring the Cisco Unified IP Phone
183
Performing a Basic Reset
183
Performing a Factory Reset
184
Using the Quality Report Tool
185
Monitoring the Voice Quality of Calls
185
Using Voice Quality Metrics
186
Troubleshooting Tips
187
Where to Go for more Troubleshooting Information
187
Cleaning the Cisco Unified IP Phone
188
Appendix
189
Providing Information to Users Via a Website
189
How Users Obtain Support for the Cisco Unified IP Phone
189
How Users Access the Online Help System on the Phone
189
Appendix A Providing Information to User Via a Website
190
Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials (SCCP Phones Only
190
How Users Get Copies of Cisco Unified IP Phone Manuals
190
How Users Access a Voice Messaging System
191
How Users Subscribe to Services and Configure Phone Features
191
How Users Configure Personal Directory Entries
192
Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer
192
Appendix
195
Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G
195
A P P E N D I X B Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G
196
Appendix
201
Supporting International Users
201
Adding Language Overlays to Phone Buttons
201
Installing the Cisco Unified Communications Manager Locale Installer
201
A P P E N D I X C Supporting International Users
202
Appendix
203
Technical Specifications
203
Physical and Operating Environment Specifications
203
Cable Specifications
204
Network and Access Port Pinouts
204
Appendix D Technical Specification
204
I N D E X
206
Device Information
208
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