HP ProLiant 100 Series Manuals

Manuals and User Guides for HP ProLiant 100 Series. We have 3 HP ProLiant 100 Series manuals available for free PDF download: Troubleshooting Manual, User Manual

HP ProLiant 100 Series Troubleshooting Manual (194 pages)

HP ProLiant Servers Troubleshooting Guide

Brand: HP | Category: Server | Size: 1.54 MB

Troubleshooting Guide
1
Table of Contents
3
Introduction

8
- What's New
  8
- Revision History
  8
  - 375445-Xx9 (June 2010)
    8
  - 375445-Xx8 (July 2009)
    9
  - Introduction
    9
  - 375445-Xx7 (November 2008)
    10
  - 375445-Xx6 (September 2007)
    10
  - 375445-Xx5 (June 2006)
    10
  - Introduction
    10
  - 375445-Xx4 (May 2006)
    11
  - 375445-Xx3 (September 2005)
    11
  - Introduction
    11
Getting Started

12
Common Problem Resolution

19
Diagnostic Flowcharts

23
- Troubleshooting Flowcharts
  23
Hardware Problems

38
- Procedures for All Proliant Servers
  38
- Power Problems
  38
  - Power Source Problems
    38
  - Power Supply Problems
    38
  - UPS Problems
    39
- General Hardware Problems
  40
- Internal System Problems
  42
  - Battery Pack Problems
    42
  - CD-ROM and DVD Drive Problems
    42
  - Diskette Drive Problems
    43
  - Drive Problems (Hard Drives and Solid State Drives)
    44
  - SD Card Problems
    46
  - USB Drive Key Problems
    47
  - Fan Problems
    47
  - HP Trusted Platform Module Problems
    48
  - Memory Problems
    49
  - PPM Problems
    51
  - Processor Problems
    51
  - Tape Drive Problems
    52
  - Graphics and Video Adapter Problems
    53
- System Open Circuits and Short Circuits
  54
- External Device Problems
  54
  - Video Problems
    54
  - Mouse and Keyboard Problems
    55
  - Audio Problems
    56
  - Printer Problems
    56
  - Cable Problems
    56
  - Local I/O Cable Problems
    56
  - Modem Problems
    57
  - Network Controller Problems
    59
  - Expansion Board Problems
    60
Software Problems

61
Software Tools and Solutions

68
- Configuration Tools
  68
  - Smartstart Software
    68
  - HP ROM-Based Setup Utility
    68
    
    Using Rbsu
    69
    
    Boot Options
    70
    
    Bios Serial Console
    70
    
    Configuring Amp Modes
    70
  - Array Configuration Utility
    71
  - Option ROM Configuration for Arrays
    72
  - Re-Entering the Serial Number and Product ID
    72
- Management Tools
  73
  - Automatic Server Recovery
    73
  - Rompaq Utility
    73
  - Remote Insight Lights-Out Edition II
    74
  - Ilo and Ilo 2 Technology
    74
  - Integrated Lights-Out 3 Technology
    74
  - Erase Utility
    75
  - Redundant ROM Support
    75
  - USB Support
    75
- Diagnostic Tools
  76
- Remote Support and Analysis Tools
  77
  - HP Insight Remote Support Software
    77
- Keeping the System Current
  78
  - Drivers
    78
  - Version Control
    78
  - Proliant Support Packs
    79
  - Operating System Version Support
    79
  - Firmware
    79
  - HP Smart Update Manager
    79
  - System Online ROM Flash Component Utility
    80
  - Subscriber's Choice
    80
  - Care Pack
    81
- Firmware Maintenance
  81
HP Resources for Troubleshooting

87
Error Messages

92
Contacting HP

177
- Contacting HP Technical Support or an Authorized Reseller
  177
- Customer Self Repair
  177
- Server Information You Need
  177
- Operating System Information You Need
  178
  - Microsoft® Operating Systems
    178
  - Linux Operating Systems
    179
  - Novell Netware Operating Systems
    180
  - SCO Operating Systems
    180
  - IBM OS/2 Operating Systems
    181
  - Sun Solaris Operating Systems
    182
Acronyms and Abbreviations

183
Index

188

HP ProLiant 100 Series Troubleshooting Manual (190 pages)

ProLiant G4/5/6 Servers

Brand: HP | Category: Server | Size: 1.49 MB

Troubleshooting Guide
1
Table of Contents
3
Introduction

8
- What's New
  8
- Revision History
  8
  - 375445-Xx8 (July 2009)
    8
  - 375445-Xx7 (November 2008)
    9
  - Introduction
    9
  - 375445-Xx6 (September 2007)
    10
  - 375445-Xx5 (June 2006)
    10
  - 375445-Xx4 (May 2006)
    10
  - Introduction
    10
  - 375445-Xx3 (September 2005)
    11
  - Introduction
    11
Getting Started

12
Common Problem Resolution

18
Diagnostic Flowcharts

23
- Troubleshooting Flowcharts
  23
Hardware Problems

37
- Procedures for All Proliant Servers
  37
- Power Problems
  37
  - Power Source Problems
    37
  - Power Supply Problems
    37
  - UPS Problems
    38
- General Hardware Problems
  39
  - Problems with New Hardware
    39
  - Unknown Problem
    40
  - Third-Party Device Problems
    40
- Internal System Problems
  41
  - Battery Pack Problems
    41
  - CD-ROM and DVD Drive Problems
    41
  - Diskette Drive Problems
    42
  - Drive Problems (Hard Drives and Solid State Drives)
    43
  - SD Card Problems
    46
  - USB Drive Key Problems
    46
  - Fan Problems
    46
  - HP Trusted Platform Module Problems
    47
  - Memory Problems
    48
  - PPM Problems
    50
  - Processor Problems
    50
  - Tape Drive Problems
    51
  - Graphics and Video Adapter Problems
    52
- System Open Circuits and Short Circuits
  53
- External Device Problems
  53
  - Video Problems
    53
  - Mouse and Keyboard Problems
    54
  - Audio Problems
    55
  - Printer Problems
    55
  - Cable Problems
    55
  - Local I/O Cable Problems
    55
  - Modem Problems
    56
  - Network Controller Problems
    58
  - Expansion Board Problems
    59
Software Problems

60
Software Tools and Solutions

67
- Configuration Tools
  67
  - Smartstart Software
    67
  - HP ROM-Based Setup Utility
    67
  - Smartstart Scripting Toolkit
    67
    
    Using Rbsu
    68
    
    Auto-Configuration Process
    68
    
    Boot Options
    69
    
    Bios Serial Console
    69
    
    Configuring Amp Modes
    69
  - Array Configuration Utility
    70
  - Option ROM Configuration for Arrays
    71
  - Re-Entering the Serial Number and Product ID
    71
- Management Tools
  72
  - Automatic Server Recovery
    72
  - Rompaq Utility
    72
  - Remote Insight Lights-Out Edition II
    73
  - Ilo and Ilo 2 Technology
    73
  - Integrated Lights-Out 3 Technology
    73
  - Erase Utility
    74
  - Redundant ROM Support
    74
  - USB Support
    74
- Diagnostic Tools
  75
- Remote Support and Analysis Tools
  77
  - HP Insight Remote Support Software
    77
- Keeping the System Current
  77
  - Drivers
    77
  - Version Control
    78
  - Proliant Support Packs
    78
  - Operating System Version Support
    78
  - Firmware
    78
  - HP Smart Update Manager
    79
  - System Online ROM Flash Component Utility
    79
  - Subscriber's Choice
    80
  - Care Pack
    80
- Firmware Maintenance
  80
  - Types of ROM
    80
  - System Rom
    80
  - Automatic Backup
    81
  - Verifying Firmware Versions
    82
  - Updating Firmware
    82
  - System Rompaq Firmware Upgrade Utility
    83
O

84
HP Resources for Troubleshooting

86
Error Messages

91
Contacting HP

173
- Contacting HP Technical Support or an Authorized Reseller
  173
- Customer Self Repair
  173
- Server Information You Need
  173
- Operating System Information You Need
  174
  - Microsoft® Operating Systems
    174
  - Linux Operating Systems
    175
  - Novell Netware Operating Systems
    176
  - SCO Operating Systems
    176
  - IBM OS/2 Operating Systems
    177
  - Sun Solaris Operating Systems
    178
Acronyms and Abbreviations

179
Index

184

HP ProLiant 100 Series User Manual (81 pages)

ProLiant DL100 Series Servers User Guide

Brand: HP | Category: Server | Size: 2.07 MB

User Guide
1
Table of Contents
3
Operations

5
Setup

7
Hardware Options Installation

12
- Introduction
  12
- Processor Option
  12
- Optical Drive Option
  12
- Memory Options
  12
- PCI I/O Device Option
  12
- Hard Drive Options
  13
- Hard Drive Backplane Options
  13
- Power Supply Options
  13
- HP Trusted Platform Module Option
  13
Software and Configuration Utilities

16
- Rompaq Utility
  16
- Lights-Out 100I Remote Management
  16
- HP Insight Diagnostics
  16
- Drivers
  16
- Updating Firmware
  16
Troubleshooting

17
- Common Problem Resolution
  17
  - Loose Connections
    17
  - Service Notifications
    17
- Problem Diagnosis
  17
  - Important Safety Information
    18
  - Warnings and Cautions
    19
  - Preparing the Server for Diagnosis
    20
  - Symptom Information
    20
  - Diagnostic Steps
    20
    
    Start Diagnosis Flowchart
    21
    
    General Diagnosis Flowchart
    22
    
    Post Problems Flowchart
    26
    
    Os Boot Problems Flowchart
    28
    
    Server Fault Indications Flowchart
    29
- Hardware Problems
  31
- Power Problems
  31
  - Unknown Problem
    32
  - General Hardware Problems
    33
  - Problems with New Hardware
    33
  - Internal System Problems
    35
  - Hard Drive Problems
    38
- Memory Problems
  39
- System Open Circuits and Short Circuits
  41
- Ppm Problems
  41
  - External Device Problems
    42
  - Video Problems
    42
  - Audio Problems
    43
  - Mouse and Keyboard Problems
    43
  - Modem Problems
    44
  - Network Controller Problems
    46
  - Contacting HP
    48
  - Operating System Information You Need
    49
- Software Tools and Solutions
  53
Battery Replacement

58
Regulatory Compliance Notices

60
Electrostatic Discharge

66
- Preventing Electrostatic Discharge
  66
- Grounding Methods to Prevent Electrostatic Discharge
  66
Technical Support

67
- Before You Contact HP
  67
- HP Contact Information
  67
- Customer Self Repair
  67
Acronyms and Abbreviations

75
Index

79

HP Categories

HP ProLiant 100 Series Manuals

HP ProLiant 100 Series Troubleshooting Manual (194 pages)

Table of Contents

Introduction

Getting Started

Common Problem Resolution

Diagnostic Flowcharts

Hardware Problems

Software Problems

Software Tools and Solutions

HP Resources for Troubleshooting

Error Messages

Contacting HP

Acronyms and Abbreviations

Index

HP ProLiant 100 Series Troubleshooting Manual (190 pages)

Table of Contents

Introduction

Getting Started

Common Problem Resolution

Diagnostic Flowcharts

Hardware Problems

Software Problems

Software Tools and Solutions

O

HP Resources for Troubleshooting

Error Messages

Contacting HP

Acronyms and Abbreviations

Index

HP ProLiant 100 Series User Manual (81 pages)

Table of Contents

Operations

Setup

Hardware Options Installation

Software and Configuration Utilities

Troubleshooting

Battery Replacement

Regulatory Compliance Notices

Electrostatic Discharge

Technical Support

Acronyms and Abbreviations

Index

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HP Categories