HP ProLiant 400 SERIES Manuals

Manuals and User Guides for HP ProLiant 400 SERIES. We have 2 HP ProLiant 400 SERIES manuals available for free PDF download: Troubleshooting Manual, Limited Warranty

HP ProLiant 400 SERIES Troubleshooting Manual (194 pages)

HP ProLiant Servers Troubleshooting Guide

Brand: HP | Category: Server | Size: 1.54 MB

Troubleshooting Guide
1
Table of Contents
3
Introduction

8
- What's New
  8
- Revision History
  8
  - 375445-Xx9 (June 2010)
    8
  - 375445-Xx8 (July 2009)
    9
  - Introduction
    9
  - 375445-Xx7 (November 2008)
    10
  - 375445-Xx6 (September 2007)
    10
  - 375445-Xx5 (June 2006)
    10
  - Introduction
    10
  - 375445-Xx4 (May 2006)
    11
  - 375445-Xx3 (September 2005)
    11
  - Introduction
    11
Getting Started

12
Common Problem Resolution

19
Diagnostic Flowcharts

23
- Troubleshooting Flowcharts
  23
Hardware Problems

38
- Procedures for All Proliant Servers
  38
- Power Problems
  38
  - Power Source Problems
    38
  - Power Supply Problems
    38
  - UPS Problems
    39
- General Hardware Problems
  40
- Internal System Problems
  42
  - Battery Pack Problems
    42
  - CD-ROM and DVD Drive Problems
    42
  - Diskette Drive Problems
    43
  - Drive Problems (Hard Drives and Solid State Drives)
    44
  - SD Card Problems
    46
  - USB Drive Key Problems
    47
  - Fan Problems
    47
  - HP Trusted Platform Module Problems
    48
  - Memory Problems
    49
  - PPM Problems
    51
  - Processor Problems
    51
  - Tape Drive Problems
    52
  - Graphics and Video Adapter Problems
    53
- System Open Circuits and Short Circuits
  54
- External Device Problems
  54
  - Video Problems
    54
  - Mouse and Keyboard Problems
    55
  - Audio Problems
    56
  - Printer Problems
    56
  - Cable Problems
    56
  - Local I/O Cable Problems
    56
  - Modem Problems
    57
  - Network Controller Problems
    59
  - Expansion Board Problems
    60
Software Problems

61
Software Tools and Solutions

68
- Configuration Tools
  68
  - Smartstart Software
    68
  - HP ROM-Based Setup Utility
    68
    
    Using Rbsu
    69
    
    Boot Options
    70
    
    Bios Serial Console
    70
    
    Configuring Amp Modes
    70
  - Array Configuration Utility
    71
  - Option ROM Configuration for Arrays
    72
  - Re-Entering the Serial Number and Product ID
    72
- Management Tools
  73
  - Automatic Server Recovery
    73
  - Rompaq Utility
    73
  - Remote Insight Lights-Out Edition II
    74
  - Ilo and Ilo 2 Technology
    74
  - Integrated Lights-Out 3 Technology
    74
  - Erase Utility
    75
  - Redundant ROM Support
    75
  - USB Support
    75
- Diagnostic Tools
  76
- Remote Support and Analysis Tools
  77
  - HP Insight Remote Support Software
    77
- Keeping the System Current
  78
  - Drivers
    78
  - Version Control
    78
  - Proliant Support Packs
    79
  - Operating System Version Support
    79
  - Firmware
    79
  - HP Smart Update Manager
    79
  - System Online ROM Flash Component Utility
    80
  - Subscriber's Choice
    80
  - Care Pack
    81
- Firmware Maintenance
  81
HP Resources for Troubleshooting

87
Error Messages

92
Contacting HP

177
- Contacting HP Technical Support or an Authorized Reseller
  177
- Customer Self Repair
  177
- Server Information You Need
  177
- Operating System Information You Need
  178
  - Microsoft® Operating Systems
    178
  - Linux Operating Systems
    179
  - Novell Netware Operating Systems
    180
  - SCO Operating Systems
    180
  - IBM OS/2 Operating Systems
    181
  - Sun Solaris Operating Systems
    182
Acronyms and Abbreviations

183
Index

188

HP ProLiant 400 SERIES Limited Warranty (15 pages)

BCS Global Limited Warranty and Technical Support

Brand: HP | Category: Server | Size: 0.28 MB

HP Categories

HP ProLiant 400 SERIES Manuals

HP ProLiant 400 SERIES Troubleshooting Manual (194 pages)

Table of Contents

Introduction

Getting Started

Common Problem Resolution

Diagnostic Flowcharts

Hardware Problems

Software Problems

Software Tools and Solutions

HP Resources for Troubleshooting

Error Messages

Contacting HP

Acronyms and Abbreviations

Index

HP ProLiant 400 SERIES Limited Warranty (15 pages)

Table of Contents

Related Products

HP Categories